Privacy Policy

Last Updated July 25, 2012

We at ESquared Communication Consulting (“eSquared,” “we,” “us,” or “our”) have created this privacy policy (this “Privacy Policy”) because we know that you care about how information you provide to us is used and shared. This Privacy Policy relates to the information collection and use practices of eSquared in connection with our online services, which are made available to you through a variety of platforms, including, but not limited to, , , , , and (collectively, the “Website”), which is accessible through tablets, cell phones, personal digital assistants, and other mobile devices (the “Mobile App”). The Website and the Mobile App are collectively referred to as the “Platform.”

How We Use and Share the Information

We use the Personal Information, the Billing Information, the View and Print Data, the Order Information, the Access Credentials, and the Other Information (collectively, the “Information”) to provide our Service to and processOrders for End Users; to improve our Platform and services to you; and to inform you about our products and services. We may also use and/or share Information as described below.

• eSquared will access and use the Information as required to fulfill its contractual obligations to you or subsequent requests for Service and/or support by you.
• We use the Access Credentials to check if one or more documents requested in your Order is already covered by an existing subscription or license you may have.
• In an ongoing effort to better understand our Visitors, End Users, and our products and services, we may analyze the Order Information and Other Information in aggregate form in order to operate, maintain, manage, and improve the Platform and/or our products and services. This aggregate information does not identify you personally.

Accessing and Modifying Information and Communication Preferences
End Users and Visitors who have provided Personal Information, Billing Information, and/or Access Credentials tous may access, remove, review, and/or make changes to the same by following the instructions found on the Platform. In addition, you may manage your receipt of marketing and non-transactional communications by clickingon the “unsubscribe” link located on the bottom of any eSquared marketing e-mail. End Users cannot opt out ofreceiving transactional e-mails related to their account with eSquared. We will use commercially reasonable efforts to process such requests in a timely manner. You should be aware, however, that it is not always possible tocompletely remove or modify information in our subscription databases.

How We Protect the Information
We take commercially reasonable steps to protect the Information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. We use industry-standard SSL (“Secure Socket Layer”) encryption technology, a secure server, and other physical and procedural safeguards to protect the security of the Information. Please understand, however, that no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that the Information that you supply will not be intercepted while being transmitted to andfrom us over the Internet. In particular, e-mail sent to or from the Platform may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail.

Important Notices to Non-U.S. Residents/Safe Harbor Certification
eSquared complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. eSquared has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view eSquared’s certification, please visit However, it is important to note that the Website, the Platform, and their servers are operated in the United States. If you are located outside of the United States, please be aware that any Personal Information you provide to us willbe transferred to the United States. By using the Website and/or the Platform and by providing us Personal Information when using our Service, you consent to this transfer and our use of the information and data provided by you in accordance with this Privacy Policy. In order to comply with the Safe Harbor framework, eSquared commits to the resolution of complaints about your privacy and our collection or use of your Personal Information. We have also committed to resolve any complaints by European Union citizens relating to this Privacy Policy, which cannot be resolved directly with our company, through the Council of Better Business Bureaus, Inc.’s Safe Harbor Privacy Dispute Resolution Procedures. If you have any questions regarding this Privacy Policy, please contact us as described in the “How to Contact Us”section below. We will investigate your question, respond to your inquiry, and attempt to resolve any concerns regarding your privacy question. If you do not receive timely acknowledgment of your complaint, or if yourcomplaint is not satisfactorily addressed by eSquared, please visit the BBB EU SAFE HARBOR web site at for more information and to file a complaint.

External Websites
The Platform may contain links to third-party websites. eSquared has no control over the privacy practices or the content of these websites. As such, we are not responsible for the content or the privacy policies of those third-party websites. You should check the applicable third-party privacy policy and terms of use when visiting any otherwebsites.

Changes to This Privacy Policy
This Privacy Policy is effective as of the date stated at the top of this Privacy Policy. We may change this Privacy Policy from time to time. By accessing the Platform and/or using the Service after we make any such changes to this Privacy Policy, you are deemed to have accepted such changes. Please be aware that, to the extent permittedby applicable law, our use of the Information is governed by the Privacy Policy in effect at the time we collect the Information. Please refer back to this Privacy Policy on a regular basis.

How to Contact Us
If you have questions about this Privacy Policy, please contact eSquared via e-mail at with “PRIVACY POLICY” in the subject line or by mailing us at the following address: ESquared Communication Consulting 6850 South Priest Drive, Tempe, AZ 85283 Attn: Privacy Policy

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